CUE CARD CONSULT #24

We have a fairly rare one for you this week.

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1. Pictured Counselling Cue Card: a free sample of our counselling reference

2. Patient Consultation: exactly what a pharmacist may say to a patient picking up this medication, with formatting to show where the information is coming from on the cue card

Clearly, there are nuances that may not be captured in this format. The goal here is to provide you with an example of how a pharmacist may counsel a patient. Basic counselling tactics (e.g. showing the patient the labeled medication as you read it, having the patient repeat the information in their own words, double checking allergies, and so on) may not be depicted in the interest of keeping the content concise.

RPh: Hi! Is this medication new for you?

Patient: Yes.

RPh: Ok. What has (prescriber) told you?

Patient: They said it would help with my endometriosis.

RPh: Ok. This medication is called DIENOGEST or VISANNE, and you'll take it (as directed). It's in the family of what's called an anti-androgen and progestogen, but basically it will help your endometriosis. You can take it either with or without food. Avoid all grapefruit while taking this medication. Side effects may include change in menstrual flow, breast tenderness, weight gain, and mood changes; please let us or your (prescriber) know if these become bothersome. This medication may not be right for you if you have a history of clots, liver disease, certain cancers and certain migraines. Store it at room temperature.

RPh: Did you have any questions?

Patient: Does it matter when I start taking it?

RPh: You can start any day of the menstrual cycle, so no need to worry.

Patient: Thanks!

We hope you have found this useful, and please reply to this email with any feedback or topic suggestions you can. It will be the key to making this newsletter the best it can be.