CUE CARD CONSULT #38

NEW! We've been hard at work. We have added several new cue cards, including many vaccines marketed in Canada that you'd encounter in community pharmacy (with pearls like administration, schedules, and more, so you're prepared to administer them with the new scope), as well as updated minor ailment templates covering Ontario's 9 newly prescribable conditions. Our minor ailment templates have also been redesigned with a dedicated referral section and a patient-facing first page containing only patient information and screening questionnaires.

Happy Canada day!

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1. Pictured Counselling Cue Card: a free sample of our counselling reference

2. Patient Consultation: exactly what a pharmacist may say to a patient picking up this medication, with formatting to show where the information is coming from on the cue card

Clearly, there are nuances that may not be captured in this format. The goal here is to provide you with an example of how a pharmacist may counsel a patient. Basic counselling tactics (e.g. showing the patient the labeled medication as you read it, having the patient repeat the information in their own words, double checking allergies, and so on) may not be depicted in the interest of keeping the content concise.

RPh: Hi! Is this medication new for you?

Patient: Yes.

RPh: Ok. What has (prescriber) told you?

Patient: It's for my pneumonia.

RPh: Ok. This medication is called BAXDELA or DELAFLOXACIN, and you'll use it (as directed). It's in the family of what's called an antibiotic, but basically it will clear your pneumonia. You can take it with or without food. It can take 2-3 days for the full effect. Side effects may include upset stomach and diarrhea (speak to your doctor if it's severe or lasting longer than the full course); please let us or your (prescriber) know if these become bothersome. Do not take this medication within 2 hours before and 6 hours after antacids. This medication may not be right for you if you have heart problems, diabetes, or tendon issues. Store it at room temperature.

RPh: Did you have any questions?

Patient: No that's great thanks!

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