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1. Pictured Counselling Cue Card: a free sample of our counselling reference
2. Patient Consultation: exactly what a pharmacist may say to a patient picking up this medication, with formatting to show where the information is coming from on the cue card
Clearly, there are nuances that may not be captured in this format. The goal here is to provide you with an example of how a pharmacist may counsel a patient. Basic counselling tactics (e.g. showing the patient the labeled medication as you read it, having the patient repeat the information in their own words, double checking allergies, and so on) may not be depicted in the interest of keeping the content concise.

RPh: Hi! Is this medication new for you?
Patient: Yes.
RPh: Ok. What has (prescriber) told you?
Patient: They said it's for my blood pressure.
RPh: Ok. This medication is a called CANDESARTAN or ATACAND, and you'll take it (as directed). It's in the family of what's called an angiotensin receptor blocker, but basically it will help lower your blood pressure to lower your risk of heart attacks and strokes. You can take it either with or without food. Side effects may include dizziness and headache; please let us or your (prescriber) know if these become bothersome. This medication may not be right for you if you have high potassium levels or kidney/liver problems. Store it at room temperature.
RPh: Did you have any questions?
Patient: Is this mediation safe in pregnancy?
RPh: Other options are preferred if you're planning a pregnancy; do not take this medication if you become pregnant, and speak to us or your doctor right away so we can control your blood pressure with a compatible medication.
Patient: Glad I asked, thanks!
We hope you have found this useful, and please reply to this email with any feedback or topic suggestions you can. It will be the key to making this newsletter the best it can be.
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