CUE CARD CONSULT #35

We have seen Pharmacy Management Software miss the grapefruit interaction with this one.

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1. Pictured Counselling Cue Card: a free sample of our counselling reference

2. Patient Consultation: exactly what a pharmacist may say to a patient picking up this medication, with formatting to show where the information is coming from on the cue card

Clearly, there are nuances that may not be captured in this format. The goal here is to provide you with an example of how a pharmacist may counsel a patient. Basic counselling tactics (e.g. showing the patient the labeled medication as you read it, having the patient repeat the information in their own words, double checking allergies, and so on) may not be depicted in the interest of keeping the content concise.

RPh: Hi! Is this medication new for you?

Patient: Yes.

RPh: Ok. What has (prescriber) told you?

Patient: They said it would help with my mood.

RPh: Ok. This medication is called VIIBRYD or VILAZODONE, and you'll take it (as directed). It's in the family of what's called a serotonin partial agonist and serotonin reuptake inhibitor, but basically it will help treat your depression. It should be taken with food. Do not take grapefruit of any kind while taking this medication. Side effects may include insomnia (take in the morning, however if you find you're drowsy take it at bedtime), initial agitation, weight gain, and you won't feel well if you stop suddenly (speak to us or your doctor before doing this); please let us or your (prescriber) know if these become bothersome. This medication may not be right for you if you have narrow-angle glaucoma, or if you are taking medications in the MAO inhibitor family. Store it at room temperature.

RPh: Did you have any questions?

Patient: No that's great thanks!

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