Another uncommon one, but don't get caught without the necessary pearls!
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1. Pictured Counselling Cue Card: a free sample of our counselling reference
2. Patient Consultation: exactly what a pharmacist may say to a patient picking up this medication, with formatting to show where the information is coming from on the cue card
Clearly, there are nuances that may not be captured in this format. The goal here is to provide you with an example of how a pharmacist may counsel a patient. Basic counselling tactics (e.g. showing the patient the labeled medication as you read it, having the patient repeat the information in their own words, double checking allergies, and so on) may not be depicted in the interest of keeping the content concise.

RPh: Hi! Is this medication new for you?
Patient: Yes.
RPh: Ok. What has (prescriber) told you?
Patient: They said it would help my excessive bleeding during my periods.
RPh: Ok. This medication is called TRANEXAMIC ACID, also known as CYCLOKAPRON, and you'll take it (as directed), with or without food. It's in the family of what's called an anti-fibrinolytic, but basically it helps reduce abnormal bleeding. It's important to note that this treats the symptom only, and does not shorten your period, regulate your cycle, or help with period cramps. You may notice some side effects such as headache, upset stomach, and leg cramps. Let us know right away if this becomes bothersome. This medication may not be right for you if you have a history of clotting, if you have epilepsy, or if you have cardiovascular disease. Keep it at room temperature.
RPh: Did you have any questions?
Patient: Can I just use it only when it's really bad?
RPh: Yes, it is often used as needed on heavy days, but I would follow your doctor's instructions if he said to use it regularly, at least until your next follow-up.
We hope you have found this useful, and please reply to this email with any feedback or topic suggestions you can. It will be the key to making this newsletter the best it can be.
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