Welcome to the first edition of our new segment, the Cue Card Consult! This idea was inspired from feedback from one of our subscribers, S.K.; we always take all feedback seriously so please don't hesitate to reach out.
This segment will include following:
1. Pictured Counselling Cue Card: a free sample of our counselling reference
2. Patient Consultation: exactly what a pharmacist may say to a patient picking up this medication, with formatting to show where the information is coming from on the cue card
Clearly, there are nuances that may not be captured in this format. The goal here is to provide you with an example of how a pharmacist may counsel a patient. Basic counselling tactics (e.g. showing the patient the labeled medication as you read it, having the patient repeat the information in their own words, double checking allergies, and so on) may not be depicted in the interest of keeping the content concise.

RPh: Hi! Is this your first time using this medication?
Patient: Yes it is. What should I know about it?
RPh: What has (prescriber) told you?
Patient: Nothing.
RPh: Ok. What are we using it for?
Patient: My doctor said I have an infection in my vagina.
RPh: Understood. This medication is called METRONIDAZOLE, also known as FLAGYL, and you'll take it (as directed); take it with food to prevent an upset stomach. It is an antibiotic, and it works to treat infections by killing bacteria that may be causing it. If after 2-3 days it's not any better or it gets worse, please contact (prescriber) as you may need something else. Some other side effects may include black stool and brown urine, metallic taste, and diarrhea. If the diarrhea is severe or keeps going several days after you've finished the medication, see your (prescriber). Avoid all alcohol including from foods or other sources within 3 days of taking this medication, as it changes how your body processes the medication, which can make you very sick . Keep it at room temperature. Did you have any questions?
Patient: I think you covered it all. Thanks!
We hope you have found this useful, and please reply to this email with any feedback or topic suggestions you can; it will be the key to making this newsletter the best it can be.
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